SHIPPING AND DELIVERY POLICY

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This Shipping Policy applies to Urban Coffee Creations and was last updated on July 27, 2025.

 

​SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:

   Standard (5-8 Business Days): $10

   Express (3 Business Days): $25

Local Delivery:

   Local Delivery (3-5 Days): $5

   Local Delivery (1-2 Days): $20

Free Local Pickup

 

PROCESSING TIME

Orders are processed within 3 business day(s) excluding weekends and public holidays.

 

CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

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RETURNS

All sales are final, and returns are not accepted.

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DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please contact the shipping carrier for the item’s status.

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DAMAGED ORDERS

Pure Luxe Painkiller is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

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SHIPPING RESTRICTIONS

Orders cannot be shipped to P. O. Boxes.

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, any unauthorized items for air shipment may require a different shipping method.

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CONTACT

For questions about this shipping policy, contact:

Phone: 602-318-5384